Refund Policy

Our Commitment

We want you to be completely satisfied with HookSnap. If for any reason you're not happy with your purchase, we'll give you a full refund.

Eligibility

• Refund requests must be made within 7 days of the original purchase
• Refunds apply to the most recent billing cycle only
• Both monthly and annual subscriptions are eligible
• Each customer is entitled to one refund per subscription type

How to Request a Refund

1. Email us at hello@hooksnap.co with the subject "Refund Request"
2. Include your account email address
3. We'll process your refund within 3-5 business days
4. Refunds are issued to the original payment method

What Happens After Refund

• Your subscription will be cancelled immediately
• You'll retain access until the end of your current billing period
• Your drafts and data will remain in your account
• You can resubscribe at any time

Exceptions

Refunds may not be available for:

• Requests made after the 7-day window
• Accounts that have violated our Terms of Service
• Multiple refund requests from the same user

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help!